Privacy Policy

Last updated: October 28, 2025

1. Introduction

Welcome to Nano Banana ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including our website, widget, and API.

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact us for support
  • Use our AI image editing features

This information may include:

  • Name and email address
  • Account credentials
  • Payment information (processed securely by our payment processor)
  • Profile information

2.2 Usage Data

We automatically collect certain information when you use our Service, including:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and preferences
  • Images you upload and edit (temporarily stored for processing)
  • Log files and analytics data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our Service
  • To process your image editing requests using AI technology
  • To manage your account and subscriptions
  • To process payments and prevent fraud
  • To send you service updates and promotional communications
  • To respond to your inquiries and provide customer support
  • To analyze usage patterns and optimize our Service
  • To comply with legal obligations and enforce our Terms of Service

4. Image Processing and Storage

When you upload images to our Service:

  • Images are processed using our AI technology to perform the requested edits
  • Uploaded images are temporarily stored on our secure servers during processing
  • Processed images may be cached temporarily to improve performance
  • We do not use your images to train our AI models without your explicit consent
  • You retain all rights to your original and edited images

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processors (Creem)
  • Cloud hosting providers
  • Analytics services
  • Customer support tools

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account information is retained while your account is active
  • Uploaded images are automatically deleted after processing is complete
  • Usage data may be retained for analytics purposes
  • Transaction records are retained as required by law

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your data
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at the email address provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@nanobanana.ai
  • Through our website contact form